Last updated on March 19, 2021
Dropbox is an amazing cloud storage platform that allows us to store and manage files, photos, documents, and videos on the go. Files can be accessed anytime, anywhere on Dropbox if an internet connection is available, although this is more reliable than carrying the hard drive everywhere. Dropbox is available in the web interface and you can download the Dropbox app to a computer, both functions being the same. With all these advantages, Dropbox can be a problem, when it is not uploading files and indicates that there was an error while uploading your file on Mac, PC.
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In this article, we’ve covered the best possible workarounds to prevent Dropbox from downloading files on MacBook and Windows PC. These solutions will solve the problem once and for all. However, if you have another workaround in mind that worked, then comment on it.
An error occurred while uploading your Dropbox file
Solution 1: Change Internet Connection and Quick Tips
Usually, when the internet connection is weak or keeps disconnecting, Dropbox may display an error while uploading photos or files. In this case, if you are using Wi-Fi, try using Ethernet or reconnect to another Wi-Fi.
- Disable the VPN or uninstall the VPN from the iPhone
- Do not use public Wi-Fi, the dropbox connection may be blocked by public Wi-Fi, Use your private or personal network at home and in the office.
- Use a different browser – Google Chrome, Mozilla, Safari .., Best browser for Mac or remove third party extensions. Also try incognito mode if you don’t change your preferred browser.
- To permit Websites to perform Simultaneous downloads from the browser settings. If the upload file is stuck while uploading multiple files, try after restarting your browser or reopen Dropbox in another tab.
Solution 2: Use the Dropbox web interface
If you get stuck and urgently need to download files and folders from Dropbox, instead of wasting time fixing the Dropbox app, it is better to try the Dropbox web interface and download the files. files.
Go to the Dropbox web link on any browser and sign in with the correct credentials. Select the file or folder and download whatever you want.
Make sure the PC is connected to a stable internet connection, to avoid an error while uploading your Dropbox file.
Solution 3: use the Dropbox app
While the web version of Dropbox is not working, download the Dropbox client on PC and upload the files to local storage. Once you’ve downloaded the Dropbox app and signed in with a username and password, it will take a few moments to sync with the Dropbox app, depending on internet speed.
Then find the desired file or folder and copy and paste it to the local storage of the computer. With the Dropbox app, you don’t need to log in every time, files will automatically sync and can be used directly on Mac, Windows PC.
Solution 4: Check the Dropbox system status
Slow download and won’t download Dropbox file from server has big problem with server down or poor connectivity. So most of the time, Dropbox would send emails about system upgrade and technical issues. check your email inbox or see the live update on the Dropbox website.
Solution 5: Uninstall and reinstall the Dropbox app
Already using the Dropbox app, but having trouble uploading files from the Dropbox app on Mac, PC? The only solution left is to remove and reinstall the Dropbox app.
Remove the Dropbox app on Mac:
Remove the Dropbox app on Windows:
- Look for Applications and Features.
- Find Dropbox and click on it.
- To select Uninstall.
To reinstall the Dropbox app, click the download link for the Dropbox app and install it by following the onscreen instructions.