Face ID is Apple’s facial recognition system for iPhone and iPad allowing you to quickly unlock your devices based on biometric authentication. Unfortunately, Face ID does not work when you are wearing a mask. When facial recognition fails, your iPhone will automatically prompt you to enter your password. So far, so good. Unfortunately, sometimes your iPhone may not recognize your password. In other words, you enter your correct password, but your iPhone says it is incorrect.
This issue occurs frequently after users update their iPhone to a newer iOS version. Let’s see how you can fix this problem and unlock your device.
Why is my iPhone saying my password is incorrect?
If you enter an incorrect password, your iPhone will notify you. Maybe you hit the wrong keys. Slow down a bit and try again.
Sometimes your iPhone can get corrupted and this could prevent the device from accessing passcode information. In other words, your device cannot access the security file that contains information about your password. Therefore, it cannot compare the code that you enter with the code that you configured.
Since this issue often occurs after updating your iOS version, the operating system may not have been able to install correctly. This could trigger various issues including the password issue that we cover in this guide. So, if you know for sure that your password is correct, then follow the troubleshooting solutions below.
What to do when your iPhone does not accept your correct password
⇒ Important note: If you enter the wrong passcode ten times in a row, your iPhone may automatically erase your data.
A number of users have successfully resolved this password issue by performing a series of basic actions. Maybe one of the workarounds listed below works for you as well.
- Force restart the device. Maybe this quick workaround will remove the software hang.
- Fully charge your iPhone battery. Unplug the charger, turn off the device and wait five minutes. Turn your phone back on, enter your password and check if you can unlock your phone now.
- Try 123456 and check if it works. Many users have confirmed that entering 123456 gives them access to Settings and disable passcode requirements.
Restore your iPhone
If nothing worked, you need to restore your iPhone so that you can use it again. Of course, that means you need to erase all data and return your device to default settings. If you have already backed up or synced your photos, files, and other documents stored on your iPhone, you can restore them later. If you’ve never backed up your phone, you can say goodbye to your data.
As you can see, backing up your iPhone is crucial if you don’t want unexpected events to catch you off guard. Simply put, the time for backups is before you actually need them. Enough talk, let’s get straight to the action.
Steps to restore your iPhone
- Hold it Side button of your iPhone (right side).
- Then press and hold one of the volume buttons. Keep both buttons pressed until Switch off slide appears on the screen.
- Tap and drag the slider to turn off your device.
- Then take a cable and connect your iPhone to your computer. The key is to keep the side button pressed until recovery mode appears on the screen.
- Remove the password and restore your iPhone data if you have already backed up the device.
- Once your computer detects the iPhone, select the Restore option. Selection Update won’t help.
- iTunes will now download the latest version of the software to your device. If the whole process takes more than 15 minutes, your iPhone will automatically exit recovery mode. This means that you have to start the above steps again.
- If the restore process is successful, then you can set up your iPhone and hopefully use it without any issues.
How do I unlock my iPhone passcode without a computer?
If there is no computer to restore your iPhone using iTunes, you can use Find my iphone instead.
- Connect to your ICloud Account on another iPhone. Or download and install the Find my iphone app on another iPhone.
- Then sign in to your account using your Apple ID and password.
- Let the app find all the devices associated with your AppleID.
- Select the problematic iPhone and press the Erase iphone option. This action will delete all data saved on your device.
- You can then set up your phone again. If your backup file is ready, select Restore from iCloud backup.
How many failed passcode attempts can you have on iPhone?
On the latest iPhone models, you have a maximum of 10 failed passcode attempts to unlock your phone. Starting with the sixth consecutive failed passcode, your iPhone will automatically lock itself for one minute. After the seventh attempt of an incorrect access code, you will not be able to enter an access code for 5 minutes. The eighth attempt blocks you for 15 minutes.
After entering the wrong passcode for the 10th time in a row, your iPhone will completely lock you. In addition, if you have activated the option “Erase all data on this iPhone after 10 failed passcode attempts“, Your device will automatically erase all data after the 10th unsuccessful passcode attempt.
Is there a default passcode for iPhone?
There is no default iPhone password that you can use in case you forget your password or the device does not recognize your correct password. However, some users said entering 123456 helped them unlock their devices in similar situations.
Sometimes your iPhone may not recognize your password even if you press the correct keys. This issue often occurs after users install the latest iOS updates on their devices. Unfortunately, the cause remains unknown. To resolve this issue, force restart your device and then enter 123456 in the password field. If the problem persists, you only have one option left: restore your iPhone.
When was the last time your iPhone didn’t accept your password? Did you find other solutions to fix the problem? Let us know in the comments below.